ABSTRAKSI: Perkembangan yang pesat di bidang audit sistem informasi sangat dirasakan manfaatnya saat ini. Banyak bermunculan nama-nama framework audit sistem informasi untuk mengevaluasi sistem informasi suatu organisasi. Bagi organisasi yang menerapkan suatu framework audit tersebut dapat bersaing dengan organisasi lain di pasar internasional. Sisfo IT Telkom merupakan salah satu unit dari IT Telkom yang menghasilkan perangkat lunak yang berkualitas untuk mendukung proses bisnis di IT Telkom. Oleh karena itu dibutuhkan standar internal yang bernama SPASI IT Telkom yang diharapkan dapat mengontrol kualitas produkproduk yang dihasilkan. SPASI IT Telkom pada penelitian ini adalah proses requirement gathering dan analysis yang telah dijalankan Sisfo IT Telkom yang belum dilakukan audit. Melalui penelitian ini akan disusun alat audit yang menggunakan metode continuous representation CMMI untuk area proses Requirement Management (REQM) dan Project Planning (PP). Selain audit, pada penelitian ini dilakukan juga evaluasi terhadap kualitas layanan registrasi perkuliahan di i-Gracias (InteGRated Academic Information System) melalui survei penilaian kepuasan pengguna i-Gracias. Hasil penelitian menunjukkan bahwa Sisfo IT Telkom telah mencapai capability level 2 (CL 2) untuk area proses Requirement Management (REQM) dan Project Planning (PP) walaupun masih ada kekurangan pada pemenuhan Generic Goal 3 (GG 3). Kemudian untuk penelitian kepuasan pengguna i-Gracias, survei yang diambil dari sampel 93 responden membuktikan bahwa pengguna i-Gracias awal semester genap 2012 merasa cukup puas dengan layanan registrasi perkuliahan di i-Gracias.Kata Kunci : CMMI, continuous representation, capability level, survei.ABSTRACT: Fast developments in the field of informations systems audit is currently be useful at this time. Many names of information system audit framework for evaluating information systems of an organization. For organizations that implement an audit framework that can complete with other organizations in the international market. Sisfo IT Telkom is an unit of IT Telkom which is producing software is qualified to support business processes in the IT Telkom. That requires an internal standard is called SPASI IT Telkom. That can be expected to control the quality of products produced. SPASI IT Telkom in this research is the process of requirement gathering and analysis that has been run by Sisfo IT Telkom but that has not performed an audit. Through this research will be compiled using in the auditing tool for continuos representation of process area CMMI such as Requirement Management (REQM) and Project Planning (PP). In addition to the audit, conducted in this research also evaluate the quality of academic registration services in i- Gracias (InteGRated Academic Information System) through the assesment of i- Gracias user satisfaction surveys. The results showed that Sisfo IT Telkom has achieved Capability Level 2 (CL2) for the process area Requirement Management (REQM) and Project Planning (PP) although there are still lacks in the fulfillment of Generic Goal (GG) 3. Then for i-Gracias user satisfaction research, respondents survey drawn from 93 samples prove that users of i-Gracias early even semester in 2012 was quite satisfied with the academic registration services in i-Gracias.Keyword: CMMI, continuous representation, capability level, the survey.