Kapasitas produksi semen nasional pada tahun 2023 mencapai 118,3 juta ton, angka tersebut menunjukan bahwa terdapat peningkatan yang signifikan dalam persaingan industri semen khususnya semen instan (drymix). PT CLM merupakan perusahaan yang bergerak pada sektor industri pembuatan semen instan dengan 2 merk dagang unggulan yakni PBR Ubond dan Mortar Merapi, yang melayani pasar terutama di wilayah Jawa Tengah dan DIY. Dalam upaya peningkatan daya saing dengan kompetitor, saat ini PT CLM sedang menghadapi permasalahan aktual yakni terkait dengan keterlambatan pengiriman bahan baku dari supplier dan kualitas bahan baku yang sering tidak konsisten akibat kerusakan. Pada penelitian ini bertujuan untuk mengevaluasi performansi Supplier dalam rantai pasok PT CLM berdasarkan atribut reliability SCOR racetrack. Evaluasi dilakukan menggunakan tahapan SCOR racetrack yang meliputi tahapan engage, define, analyze, plan, dan launch. Penelitian ini berfokus pada atribut reliability, terutama pada performance attribute RL. 1. 2. Perfect Supplier Order Fullfilment beserta turunan metrics performance nya yang meliputi metrics level-3. Hasil pengukuran menunjukan adanya gaps antara nilai aktual dengan nilai target benchmarking, terutama pada metriks RL.3.15 Supplier Achievment to Original Organizational Commite Date senilai 0,90%, RL.3.22 Percentage of Supplier Orders or Lines Received Damage Free senilai 1,11%, RL.3.23 Supplier Orders Delivered Damage Free Conformance senilai 1,59%, dan RL.3.24 Supplier Orders Delivered Defect Free Conformance senilai 1,11%. Gaps yang teridentifikasi akan dicari akar permasalahannya menggunakan diagram fishbone untuk menjadi dasar rancangan proyek usulan perbaikan. Kemudian, dari hasil pemilihan best practice terpilih, terdapat 2 usulan rancangan proyek perbaikan yang terdiri dari preventife supplier delivery control untuk memitigasi keterlambatan pengiriman dan standardized material handling & receiving procedure untuk mengkontrol dan menekan kerusakan bahan baku dari pemasok.
Kata kunci : Evaluasi Performansi Supplier, Rantai Pasok, Reliability, SCOR Racetrack.
National cement production capacity in 2023 reached 118.3 million tons, indicating a significant increase in competition within the cement industry, particularly in the instant cement (drymix) sector. PT CLM is a company operating in the instant cement manufacturing industry with two leading brands, PBR Ubond and Mortar Merapi, which primarily serve the market in Central Java and DIY. In an effort to enhance competitiveness with competitors, PT CLM is currently facing actual challenges related to delays in raw material deliveries from suppliers and inconsistent raw material quality due to damage. This study aims to evaluate the performance of suppliers in the supply chain of PT CLM based on the reliability attributes of SCOR Racetrack. The evaluation was conducted using the SCOR racetrack stages, which include engage, define, analyze, plan, and launch. This study focuses on the reliability attribute, particularly the performance attribute RL. 1. 2. Perfect Supplier Order Fulfilment and its derived performance metrics, including level-3 metrics. The measurement results show gaps between actual values and benchmarking target values, especially in the RL.3.15 Supplier Achievement to Original Organizational Commit Date metric, which is 0.90%, RL.3.22 Percentage of Supplier Orders or Lines Received Damage Free, which is 1.11%, RL.3.23 Supplier Orders Delivered Damage Free Conformance, which is 1.59%, and RL.3.24 Supplier Orders Delivered Defect Free Conformance at 1.11%. The identified gaps will be analyzed using a fishbone diagram to identify the root causes as the basis for designing proposed improvement projects. From the selected best practices, there are two proposed improvement project designs: preventive supplier delivery control to mitigate delivery delays and standardized material handling & receiving procedures to control and reduce damage to raw materials from suppliers.
Keywords: Supplier Performance Evaluation, Supply Chain, Reliability, SCOR Racetrack.