Measuring trainee satisfaction to improve service quality: case study at training division UPLATDA Jakarta of PT. Telkom in period May 24 - 28, 1999

I Noyoman Sugita

Informasi Dasar

T-86
338.47
Karya Ilmiah - Thesis (S2) - Reference

Subjek

SERVICES QUALITY
Telecommunications Industry

Katalog

Measuring trainee satisfaction to improve service quality: case study at training division UPLATDA Jakarta of PT. Telkom in period May 24 - 28, 1999
 
viii, 91 p. : il. ; 30 cm.
Indonesia

Sirkulasi

Rp. 0
Rp. 1.000
Tidak

Pengarang

I Noyoman Sugita
Perorangan
 
 

Penerbit

Institut Manajemen Telkom
Bandung
1999

Koleksi

Kompetensi

 

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