Today’s business leaders are required to navigate a difficult path between building and maintaining a stable, effective and successful organization, and rolling out a seemingly endless series of complex change initiatives to ensure ongoing relevance in the marketplace.
Complex change is costly, difficult, and has a high degree of risk. By definition, complex change requires individuals within the organization to make significant changes in how they fulfill the duties associated with their role. Things like moving to a new technology platform, going through a merger, organizational restructuring, and adding or eliminating a product or service all involve complex change.