“A new lens is offered that sheds light on hidden challenges in periods of organizational change and reveals them in a creative and constructive way. This approach supports a better-informed diagnosis of the pain in the organization when change takes place.” –Claudia Zarate, Managing Director, Consumer Products Coverage, BNP Paribas
Going far beyond a purely rational-structural way of looking at change in organizations, this book contributes well researched insights into often-overlooked organizational blind spots.
The authors share their own experiences in clear and accessible language, exploring recovery from cumulative crises
nostalgia and postalgia
victimization of leaders
dealing with narcissistic leaders
and a writing process for reducing anxiety through self-reflection.
Anyone who works in an organization—large or small—will gain new perspectives on the most difficult challenge of all: understanding human behavior in times of change.