ISO/IEC 27013:2021 provides guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1. This standard is designed to help organizations that aim to implement both an Information Security Management System (ISMS) and a Service Management System (SMS) in a cohesive manner.
Key aspects covered include:
- Integrated Implementation: Guidance on how to implement ISO/IEC 27001 (information security) and ISO/IEC 20000-1 (service management) together, ensuring that both systems complement each other.
- Benefits of Integration: Highlighting the advantages of integrating these systems, such as improved efficiency, reduced duplication of efforts, and enhanced overall security and service management.
- Implementation Strategies: Providing strategies for organizations that already have one of the standards implemented and wish to integrate the other, as well as for those starting from scratch.
- Common Processes and Controls: Identifying processes and controls that can be shared between the ISMS and SMS to streamline implementation and management.
- Continuous Improvement: Emphasizing the importance of continuous improvement in both information security and service management practices[
This standard is particularly useful for organizations looking to enhance their information security and service management capabilities in a unified and efficient manner.