DigiYatra – A Digital Experience for Air Travelers

Githa Heggde, Sheetal Khanka, Akhil Damodaran

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Case Studies
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DigiYatra is a revolutionary initiative by the Government of India to digitalize all the airports in India, making your face your boarding pass. Bengaluru International Airport Limited (BIAL) is at the forefront of this initiative. As one of the early public–private partnership airports, BIAL has seen many challenges over time but could succeed in all its endeavour. The case discusses the journey of DigiYatra, which BIAL has taken through the eyes of the Chairman, Hari Marar. The case goes through several layers like initial planning, creating the team, implementation challenges, technology strategy adopted and how they tackled Covid lockdown challenges to complete the project's initial phase.

Subjek

INNOVATION
 

Katalog

DigiYatra – A Digital Experience for Air Travelers
ISSN: 2045-0621
13p.: pdf file.; 661 KB
English

Sirkulasi

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Pengarang

Githa Heggde, Sheetal Khanka, Akhil Damodaran
Perorangan
 
 

Penerbit

Emerald
New York
2022

Koleksi

Kompetensi

 

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