Check-in Check-Out: Managing Hotel Operations, 10/E

Gary Vallen, Jerome Vallen

Informasi Dasar

22.01.031
647.940 68
Buku - Circulation (Dapat Dipinjam)
14 A

The leading guide to managing profitable hotel operations.

Extensively revised to reflect the industry’s rapid changes, this widely popular guide presents rich detail about best practices and future directions in the hotel industry, while offering the widest coverage of any book in the field. Readers gain an intuitive understanding based on the flow of the guest’s experience, from reservation, arrival, and registration, to service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Coverage includes internationalization; green operations; financing sources; boutique and urban collections; and reservations strategies. Check-in Check-Out: Managing Hotel Operations, 10/e has been updated throughout to cover such current topics such as detail cancellation policies for major OTA channels, leading-edge technology and reservations, mobile apps and devices, global distribution, third-party housing poachers or pirates, conflicts over master billing, EMV technology and the rising popularity of smart cards, night audit reports, cyber security in the hospitality industry, and much more. Included are over 150 exhibits to promote visual learning.

Subjek

HOTEL MANAGEMENT
 

Katalog

Check-in Check-Out: Managing Hotel Operations, 10/E
978-0134303505
x, 499p.: ill.; 29 cm
English

Sirkulasi

Rp. 0
Rp. 1.000
Ya

Pengarang

Gary Vallen, Jerome Vallen
Perorangan
 
 

Penerbit

Pearson
New York
2017

Koleksi

Kompetensi

 

Download / Flippingbook

 

Ulasan

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