This book presents a range of process mining techniques that help organizations
to uncover their actual business processes. Process mining is not limited to process discovery. By tightly coupling event data and process models, it is possible to
check conformance, detect deviations, predict delays, support decision making, and
recommend process redesigns. Process mining breathes life into otherwise static
process models and puts today’s massive data volumes in a process context. Hence,
managements trends related to process improvement (e.g., Six Sigma, TQM, CPI,
and CPM) and compliance (SOX, Basel II, etc.) can benefit from process mining.