Most of the chapters in this book are based on journal and conference papers which
have been published in the past, or either submitted or in preparation. The covered
material is mainly based on published works that are well cited in the literature.
Some sections of the various papers have been removed to avoid repetition.
Part I of this book consists of Chaps. 1–2 which cover the introduction and the
literature review. The main contributions for this book include the enhancement
of the Lean Six Sigma Methodology which is illustrated in Part II which covers
Chaps. 2–6 as well as Part III which covers the Integrated Company-Wide
Management System (ICWMS) illustrated in Chaps. 7–10.
The relationship between Six Sigma and Total Quality Management (TQM) is
discussed in Chap. 3. Chapter 4 discusses the integration of Six Sigma and Lean
Management. Also, Appendix A provides three practical examples for LSS
implementation. Then, Chap. 5 discusses the integration of Six Sigma, Kano model,
Taguchi’s Quality Loss Function (QLF), and Quality Function Deployment (QFD).
Appendix B provides a generic example for implementing Kano-based Six Sigma
model. After that, Chap. 6 examines the implementation of Lean Six Sigma
(LSS) in Supply Chain Management (SCM). Appendix C provides a practical
example for this implementation.
Chapter 7 discusses the integration of Quality Management (QM) and
Continuous Improvement (CI) methodologies with Management Systems (MSs).
Finally, Chaps. 8 and 9 study the components of Integrated Company-Wide
Management System (ICWMS) and how it compares to other Quality Management
Systems (QMSs).