You may think you knowledge management, but this is new-how knowledge initiatives can incorporate social media, mobile technologies, and learning, for example. This book integrates the new knowledge management with the best of the old, such as communities of practice and measurement. KM still matters and this book tells you why.
- Thomas H. davenport, president distinguished professor of IT and Management, Babson College
Over the last decade, knowledge management has emerged as a key success factor for the modern corporation, driven by tremendous advances in business analytics. This book studies the best practices in knowledge management and how leadership companies are appling them today.