The tenth edition of Operations Management provides students with a comprehensive framework for addressing operational process and supply chain issues. Students are encouraged to analyzed real problems and support managerial decisions through a wealth of case studies and challenging problems, in both the service and manufacturing industries. This Global Edition has been edited to include enhancements, making it more relevant to students outside the United States. The editorial team at Pearson has worked closely with educators around the globe to include : - New! Global examples on Zara and Singapore Airlines allow students to put theory into practice. - New! A brand new chapter on managing sustainable supply chains. - Updated! MyOMLab helps students practice operations management problems and improve their understanding of core concepts.