DESIGN CRITERIA OF PERFORMANCE MANAGEMENT SYSTEM USING BALANCED SCORECARD AND ANALYTIC HIERARCHY PROCESS (CASE STUDY PT. DUTA HARAPAN TUNGGAL)

MUHAMMAD FIRHAND ASWAD

Informasi Dasar

85 kali
18.04.3203
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Karya Ilmiah - Skripsi (S1) - Reference

PT. Duta Harapan Tunggal is a company engaged in the production of beverages. This company measuring financial aspect to evaluate company’s performance. However, this is unable to control the company’s operational process,customers, and learning and growth. Therefore, it is necessary to create a measurement tool that is in line with the vision and mission of the company. This study aims to develop a balanced scorecard to measure the company’s performance. The final result of this final project is determine the strategies based on the company’s vision and mission, to determine the performance indicators. The weight for each indicator are : financial perspective 26%, customer perspective 44%, internal business process perspective 15%, learning and growth perspective 14%. For each of perspective we assign some indicators which are related to the strategic objectives of the company.

Subjek

PERFORMANCE MEASUREMENT
 

Katalog

DESIGN CRITERIA OF PERFORMANCE MANAGEMENT SYSTEM USING BALANCED SCORECARD AND ANALYTIC HIERARCHY PROCESS (CASE STUDY PT. DUTA HARAPAN TUNGGAL)
 
 
Indonesia

Sirkulasi

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Pengarang

MUHAMMAD FIRHAND ASWAD
Perorangan
BUDI SULISTYO, BUDHI YOGASWARA
 

Penerbit

Universitas Telkom
Bandung
2018

Koleksi

Kompetensi

  • IEH4K3 - MANAJEMEN PENGETAHUAN
  • IEH4HC3 - SISTEM MANAJEMEN SUMBER DAYA MANUSIA
  • IEG4F2 - TUGAS AKHIR 1
  • IEG4H4 - TUGAS AKHIR II
  • IEI4T3 - MANAJEMEN PENGETAHUAN
  • IEI5L3 - SISTEM MANAJEMEN SUMBER DAYA MANUSIA

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