A measure of delight: the pursuit of quality at AT&T universal card service (A)

Michael WAKINS

Informasi Dasar

33 kali
9-694-047
C
Case Studies
 

Subjek

COMPENSATION-EMPLOYEE
Manufacturing & Operations Management, Customer Relations,

Katalog

A measure of delight: the pursuit of quality at AT&T universal card service (A)
22 p.

Sirkulasi

Rp. 0
Rp. 1.000
Tidak

Pengarang

Michael WAKINS
Perorangan
 
 

Penerbit

HBS
 
1997

Koleksi

Kompetensi

 

Download / Flippingbook

 

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