Service Quality and the Mediating Effect of Corporate Image on the Relationship between Customer Satisfaction and Customer Loyalty in the Malaysian Hotel Industry / Boon-Liat Cheng, Md. Zabid Abdul Rashid
Antecendents to Online Negative Word-of-Mouth Communication Intention / Dien Mardhiyah, Basu Swastha Dharmmesta, B.M. Purwanto
Do Private Firms Outperform SOE Firms after Going Public in China Given their Different Governance Characteristics ? / Shengsui Tong, Eddy Junarsin
Examining the Effects of Presentation Patterns, Orders, and Information Types in Investment Decision Making / Luciana Spica, et al.
Factor Affecting Poor Strategy Implementation / Muh. Darmin Ahmad Pella, et al.