Strategic Customer Service: Managing The Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Koleksi

Strategic Customer Service: Managing The Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
11.221 - John A. Goodman
11.221-E*
Tersedia
21 November 2011

Informasi Koleksi

44
Beli
Spektra
299500
Buku - Circulation (Dapat Dipinjam)
Tel-U Gedung Manterawu Lantai 5