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Strategic Customer Service: Managing The Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
Koleksi
Katalog
Strategic Customer Service: Managing The Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
11.221 - John A. Goodman
Barcode
11.221-B*
Kondisi
Tersedia
Tanggal masuk
21 November 2011
Informasi Koleksi
Unit
44
Asal penerimaan
Beli
Pemasok
Spektra
Harga pembelian
299500
Jenis katalog
Buku - Circulation (Dapat Dipinjam)
Lokasi
Tel-U Gedung Manterawu Lantai 5
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