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17.24.142-1	The Influence of GRONROOS’S Service Quality Model on Triple Play’s Customer Satisfaction: Proceeding of ISCLO (International Seminar and Conference on Learning Organization, October 26th 2016 17.24.142 – Muhammad Kafin Latif, Maya Ariyanti Klasifikasi 378.007 – E-Article (Non-Sirkulasi) Lokasi Tel-U Gedung Manterawu Lantai 5	41	Sumbangan	Tersedia