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16.24.111-1	Customers Attitude, Subjective Norm and Action Due to Unsatisfaction Service from Starry Hotel: Proceeding The 3rd Bandung Creative Movement (BCM) 2016 16.24.111 – Nurussama, Hendra Hadiwijaya Klasifikasi 338.470 – E-Article (Non-Sirkulasi) Lokasi Tel-U Gedung Manterawu Lantai 5	S1 Desain Komunikasi Visual	Sumbangan	Tersedia