T.173

Kepuasan Pelanggan PT ABC dalam Meningkatkan Penjualan di..

Nosi
Institut Manajemen Telkom, 2007

658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Karya Ilmiah - Thesis (S2) - Reference - Non-Sirkulasi

Consumer Satisfaction
Consumer Satisfaction, Sales, Food Industry

Tersedia 1 koleksi dari total 1 koleksi
tersedia 1 file download

T.172

Pemanfaatan Potensi Eksternal dan Internal sebagai Dasar Perumusan..

Sastrawiharto
Institut Manajemen Telkom, 2007

658.401 2 - Planning and policy making, Management by objectives, Strategic management
Karya Ilmiah - Thesis (S2) - Reference - Non-Sirkulasi

Strategic Management
Strategic Management, Planning, Clothing Industry-raincoat

Tersedia 1 koleksi dari total 1 koleksi
tersedia 1 file download

T.178

Pengaruh Kepemimpinan terhadap Motivasi dan Kinerja Pegawai di..

I. Gaeanri Situmorang II. Gde Ivan Syahputra
Institut Manajemen Telkom, 2007

658.409 2 - Executive leadership
Karya Ilmiah - Thesis (S2) - Reference - Non-Sirkulasi

Leadership
Leadership, Performance Appraisal, Motivation-work, Telecommunication Industry

Tersedia 1 koleksi dari total 1 koleksi
tersedia 1 file download

T.170

Pengaruh Layanan Corporate Customer Care Centre terhadap Tingkat..

Supanya
Institut Manajemen Telkom, 2007

658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Karya Ilmiah - Thesis (S2) - Reference - Non-Sirkulasi

Customer Relations
Customer Relations, Consumer Satisfaction, Telecommunication Industry

Tersedia 1 koleksi dari total 1 koleksi
tersedia 1 file download

T.155

Analisis Kepuasan Konsumen Ditinjau dari Aspek Empathy dan..

Dewi Wihartini
Institut Manajemen Telkom, 2007

658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Karya Ilmiah - Thesis (S2) - Reference - Non-Sirkulasi

Consumer Satisfaction
Consumer Satisfaction, Services Quality, Pharmaceutical Industry

Tersedia 1 koleksi dari total 1 koleksi
tersedia 1 file download

T.158

Evaluasi Penyebab Keterlambatan Pengiriman Pesanan di PT BSP

Frasius Luhut Torang
Institut Manajemen Telkom, 2007

100 - Philosophy
Karya Ilmiah - Thesis (S2) - Reference - Non-Sirkulasi

Consumer Satisfaction
Consumer Satisfaction, Distribution

Tersedia 1 koleksi dari total 1 koleksi

T.167

Formulasi Strategi untuk Bisnis Askes Komersial PT Askes..

Arianto Triwishnu
Institut Manajemen Telkom, 2007

658.401 2 - Planning and policy making, Management by objectives, Strategic management
Karya Ilmiah - Thesis (S2) - Reference - Non-Sirkulasi

Strategic Management
Business Strategy, Life Insurance, Insurance Company

Tersedia 1 koleksi dari total 1 koleksi
tersedia 1 file download

T.164

Pengaruh Faktor-faktor Bauran Pemasarn Jasa terhadap Nilai Pelanggan..

I. Iwan Gunawan II. Gusti Harri Hidari
Institut Manajemen Telkom, 2007

201 - 201
Karya Ilmiah - Thesis (S2) - Reference - Non-Sirkulasi

Brand Preferences
Brand Preferences, Marketing Mix

Tersedia 1 koleksi dari total 1 koleksi

T.159

Pengaruh Penerapan Customer Relationship Management (CRM) terhadap Kepuasan..

I. Irvan Basri II. Tony Latumeten
Institut Manajemen Telkom, 2007

658.401 2 - Planning and policy making, Management by objectives, Strategic management
Karya Ilmiah - Thesis (S2) - Reference - Non-Sirkulasi

Consumer Satisfaction
Consumer Satisfaction, Customer Relations, Telecommunication Industry

Tersedia 1 koleksi dari total 1 koleksi
tersedia 1 file download

T.156

Pengaruh Restrukturisasi Organisasi Pasca Reversal Divisi Regional VII..

I. Andy Suherman II. Deny Aryanto
Institut Manajemen Telkom, 2007

80 - 80
Karya Ilmiah - Thesis (S2) - Reference - Non-Sirkulasi

Motivation
Motivation, Organization, Telecommunication Industry

Tersedia 1 koleksi dari total 1 koleksi