12.01.212

Yes! I Can Serve: Handbook for Service Excellence

Yuliana Agung
Publishing One, 2012

658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Buku - Circulation (Dapat Dipinjam) - Sirkulasi

Customer Services
Customer Relations, Marketing Management

Tersedia 4 koleksi dari total 5 koleksi

12.02.027

Basic Promo

Index Book
Page One Publishing, 2011

745.4 - Pure and applied design and decoration, Design source books
Buku - Reference (Hanya Baca di Tempat) - Non-Sirkulasi

Design
Art Design, Promotion

Tersedia 1 koleksi dari total 1 koleksi
tersedia 1 file download

12.02.028

Basic Sign

INDEX BOOK
Index Book, 2012

745.4 - Pure and applied design and decoration, Design source books
Buku - Reference (Hanya Baca di Tempat) - Non-Sirkulasi

Signs

Tersedia 1 koleksi dari total 1 koleksi
tersedia 1 file download

B003731

Basic Sign

Index Book
Page One Publishing, 2012

745.4 - Pure and applied design and decoration, Design source books
Buku - Circulation (Dapat Dipinjam) - Sirkulasi

Design
Art, Signs

Tersedia 1 koleksi dari total 2 koleksi

12.01.209

Business Model Generation: Membangun Model Bisnis

Alexander Osterwalder, Yves Pigneur
Elex Media Komputindo, 2012

658.401 - Planning, Policy making, Control, Quality management
Buku - Circulation (Dapat Dipinjam) - Sirkulasi

Planning-business

Tersedia 5 koleksi dari total 8 koleksi
tersedia 1 file download

12.01.207

Consumer Behavior: Building Marketing Strategy -12/E.

Del I. Hawkins, David L. Mothersbaugh
McGraw-Hill Irwin, 2013

658.834 2 - Consumer behavior, Motivation research, Consumer psychology
Buku - Circulation (Dapat Dipinjam) - Sirkulasi

Consumer Behavior
Marketing Strategy

Tersedia 10 koleksi dari total 10 koleksi
tersedia 1 file download

12.01.206

Leading Through Transformation: Pengalaman Telkom Indonesia dalam Mengadopsi..

Dian R. Basuki, M. Wisnu Aji
PT Telekomunikasi Indonesia, 2012

657 - Financial Accounting
Buku - Circulation (Dapat Dipinjam) - Sirkulasi

Financial Accounting
Financial Reports, Telecommunication Industry

Tersedia 3 koleksi dari total 3 koleksi
tersedia 1 file download

12.01.210

Teori Komunikasi Massa Buku 1 -6/E.

Denis McQuail
Salemba Humanika, 2011

302.2 - communication, content analysis, semiotics
Buku - Circulation (Dapat Dipinjam) - Sirkulasi

Mass Communication
Communication

Tersedia 3 koleksi dari total 4 koleksi
tersedia 1 file download

12.01.211

Teori Komunikasi Massa Buku 2 -6/E.

Denis McQuail
Salemba Humanika, 2011

302.2 - communication, content analysis, semiotics
Buku - Circulation (Dapat Dipinjam) - Sirkulasi

Mass Communication
Communication

Tersedia 2 koleksi dari total 4 koleksi
tersedia 1 file download

J000375

The Winners : Economic, Business, Management, and Information..

Linda Santioso, Yenny, Et.all
Universitas Bina Nusantara, 2012

650.05 - Journal of Management, Journal of Business
Jurnal Nasional - Reference - Non-Sirkulasi

Management
Economic, Business, Management And Information System

Tersedia 0 koleksi dari total 1 koleksi