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9-493-018	Laura Ashley (A): Creating a World Class Service Organization In Support of a Global Brand and the Strategic Alliance With Federal Express 9-493-018 – Gloria. , ZUBOFF, Shoshana SCHUCK Klasifikasi C – Case Studies (Non-Sirkulasi) Lokasi Tel-U Kampus Geger Kalong	S2 Manajemen	Beli	Tersedia