Yew Chian Haw: The Internationalization Journey Of A Developing Country’s Small-Medium Enterprise

Siew Yean Tham, Soo Khoon Goh, Ai Ping Teoh

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Case Studies
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Yew Chian Haw (YCH) was a small and medium enterprise (SME) producing herbal and healthcare products in Penang, Malaysia. This case study traced the company's internationalization journey, focusing on how the owner used his social networks based on common ethnic ties and language to penetrate the external markets by establishing trading companies in each of his export destinations, from Singapore to Hong Kong and later to Taiwan and China. These internationalization activities also helped him cultivate deeper local networks and enhance his business opportunities in each investment destination. The social network approach has important implications for SME firms such as YCH. The network strength helped to overcome entry barriers to foreign markets and enabled YCH to tap into local complementary resources such as local networks to sustain the internationalization process. Yew’s successful internationalization journey prompted him to focus on the external market for his company’s herbal soup products. But now he must decide whether to continue the internationalization journey in the existing external markets he has penetrated or to expand towards other markets such as Northeast Asian markets like Japan and Korea, as these countries have high income and purchasing power. However, Yew has no extensive social network in both countries, especially in terms of ethnic ties and common language. Yew therefore, had a dilemma: should he just continue expanding the existing external markets he has successfully penetrated, or should he move forward and seek to enter new markets where his current social networks may be weak or non-existent?

Subjek

SMALL BUSINESS
 

Katalog

Yew Chian Haw: The Internationalization Journey Of A Developing Country’s Small-Medium Enterprise
ISSN: 2045-0621
10p.: pdf file.; 702 KB
English

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Pengarang

Siew Yean Tham, Soo Khoon Goh, Ai Ping Teoh
Perorangan
 
 

Penerbit

Emerald
New York
2024

Koleksi

Kompetensi

 

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