DRA Global: implementing digital transformation through change management in a project consultancy firm

Krishnaveni Ramiah, Amy Fisher Moore

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2 kali
24.10.159
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Case Studies
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DRA Projects is part of the DRA Global business based in South Africa. The company is known locally in the mining and engineering industry for its project development, delivery, execution and operations capabilities. Digital transformation is a key strategic focus in the industry, as clients seek digitised integrated systems. For this client offering, J.C. Heslinga, managing director of DRA Projects, was tasked with leading the digitalisation of the project delivery system. From July 2020 until July 2022, Heslinga led the implementation team through different organisational change stages. As the next phase included rolling out digitalisation to pilot projects and engaging employees and clients in the new process, Heslinga wondered if enough was done to ready the business for this change. The end users would be executing the changes, so their adoption will be imperative for successfully rolling out digitalisation. The case study concludes with Heslinga pondering the approach needed for the next phase. The case study focuses on the digitalisation implementation process through the lens of organisational change. The case study presents an opportunity to analyse and identify the theories and models used in organisational change within a real-life business context. The organisational change learnings can be adapted to help students with any transformation changes in similar business scenarios.

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DRA Global: implementing digital transformation through change management in a project consultancy firm
ISSN: 2045-0621
14p.: pdf file.; 745 KB
English

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Krishnaveni Ramiah, Amy Fisher Moore
Perorangan
 
 

Penerbit

Emerald
New York
2024

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