“The book contains a large number of (sometimes simple, sometimes demanding) problems. … The variety of models indicates that the regenerative method is a powerful feature to study queueing systems which in this book are almost only single station queues. … the book can be recommended for working applied probabilists and engineers who want to become familiar with the regenerative techniques for usage in their own application fields.” (Hans Daduna, zbMATH 1487.60003, 2022)