The Knowledge Capital of an organization is its greatest wealth. It ensures its
sustainability, competitiveness, and stability. During the past twenty years of
its development, Knowledge Management has emerged as a strategic approach
to the implementation of the objectives and the means of the organization to
capitalize, share, and create knowledge, through a new relationship between
the “People,” “Information,” and “Communication Systems.” For the same
reasons, Knowledge Management is being implemented in organizations
steadily, for it effectively responds to the fundamental problems, now
increasingly compounding with the ever-growing phenomena of globalization,
population ageing, and digitalization. Consequently, an international standard
(ISO 30401) confirming its strategic anchoring has been published. Recent
progress toward societal approaches, often called “Knowledge Society,” now
tends to consider knowledge as a fundamental factor of the development and
well-being of nations. The present scenario may thus be considered as the
dawn of a major evolution in managerial, socioeconomic, and political thought
around the globe.
At such a juncture, this book explains the main concepts of the subject,
providing key facts to understand the necessity and strategic planning of KMS,
both in public and private organizations. The book will be useful in understanding the challenges faced in implementing such systems with the strengths and
limitations of the working environment.