Many companies tried to increase the number of their consumers by providing excellent service and low cost due to today’s business competition. One way to achieving success can be made by investing some funds to implement an integrated information system. In this regard, the effectiveness of the implementation is critical in company or business enterprise to support the achievement of common goals and helped the company's management in making decisions in the future. SAP (System Application and Products) is a part of the system information, software that developed to support an organization in carrying out business processes and operations more efficient and effective. SAP is an Enterprise Resources Planning (ERP) software, which is an IT and management tools to help companies plan and perform a variety of daily activities. The cost in SAP implementation is high so the effectiveness of its use must be considered carefully. The purpose of this study is to examine factors that influence the implementation of SAP to increase company performance. Analysis of this problem is using literature study and conceptual models to see the framework and overview of the conditions.
Keywords: System Information, System Application Product (SAP), company, conceptual model