William A. SAHLMAN
HBS - Feb. 22, 1995
C -
Case Studies - Non-Sirkulasi
Entertainment Industry
Finance, Entrepreneurial Finance,
Gane Hite
Allyn & Bacon, 1989
658.403 52 - Other techniques of decision making-Simulation, models
Buku - Circulation (Dapat Dipinjam) - Sirkulasi
Simulation
0
Ravi VENKATESAN
Harvard Business School, 1990
C -
Artikel - Restricted Use - Non-Sirkulasi
Machinery & Equipment
Manufacturing & Operations Management, Manufacturing Strategy,
John C. WHITNEY
HBS Via YP, 1985
C -
Case Studies - Non-Sirkulasi
Marketing
0
Scoot P. MASON
HBS - Rev. Jan. 9, 1996
C -
Case Studies - Non-Sirkulasi
Capital Markets
Finance, Currency,
Platinum, Gold, Silver
www.teleserv.net, 2000
658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Buku - Reference (Hanya Baca di Tempat) - Non-Sirkulasi
Consumer Satisfaction
Technological Innovation,telecommunication
Jarmer R. Lehtinen
McGraw-Hill, 2001
658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Buku - Circulation (Dapat Dipinjam) - Sirkulasi
Loyalty
Consumer Satisfaction
Tersedia 1 koleksi dari total 1 koleksi
tersedia 3 file download
Graham Clark
Elex Media Komputindo, 1999
658 - General management, General business management, General industrial Management
Buku - Reference (Hanya Baca di Tempat) - Non-Sirkulasi
Consumer Satisfaction
0
Michael W. Lowenstein
Jossey Bass, 2001
658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Buku - Circulation (Dapat Dipinjam) - Sirkulasi
Consumer Satisfaction
0
Tersedia 1 koleksi dari total 1 koleksi
tersedia 3 file download
Kristin A. Farry
AMACOM, 2001
657.575 - 657.575
Buku - Circulation (Dapat Dipinjam) - Sirkulasi
New Products
0
Tersedia 1 koleksi dari total 1 koleksi
tersedia 3 file download