Katalog
The power of consumer service
Paul R. Timm
Jack Wilson Associate, 1989
658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
DVD - Reference - Non-Sirkulasi
Consumer Satisfaction
#n/a
WArta konsumen: Januari 2001- November 2001
Yayasan Lembaga Konsumen Indonesia
Yayasan Lembaga Konsumen , 2001
658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Majalah - Reference - Non-Sirkulasi
Consumer Satisfaction
0
Warta konsumen: Januari 2002- Desember 2002
Yayasan Lembaga Konsumen Indonesia (YLKI)
Yayasan Lembaga Konsumen , 2002
658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Majalah - Reference - Non-Sirkulasi
Consumer Satisfaction
0
Warta Konsumen: Januari-Juni 2004
Lembaga Konsumen Indonesia
Yayasan Lembaga Konsumen , 2004
658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Majalah - Reference - Non-Sirkulasi
Consumer
0
Communicating with customers
COMMUNICATION BRIEFINGS
Communication Briefings, 1992
658.802 - General topics of marketing management, Communication in marketing, Green marketing, Market Segmentation, Marketing strategy
DVD - Reference - Non-Sirkulasi
Communication In Marketing
I. Communication In Marketing
If yaou really want to get a head
Communication Briefings
Communication Briefings, 1989
158.1 - Applied psychology- personal improvement and analysis
DVD - Reference - Non-Sirkulasi
Personal Improvement
0
Leaders Guide : mentoring
Mary Kay Beeby
Crisp Publications, 1993
658.312 4 - Education and training, Mentoring, Employee development
DVD - Reference - Non-Sirkulasi
Training
I Training Ii Personel Management
Succeed by listening
Madelyn Burley Allen
JWA Video, 0
302.224 2 - Social science- Oral communication, listening
DVD - Reference - Non-Sirkulasi
Communication
I Communication Ii Listening
How to handle difficult people volume 2: dealing..
Chuck Dymer
National Press Publicatio, 1992
658.302 - Supervision
Buku - Restricted Use (Khusus Untuk Dosen) - Non-Sirkulasi
Supervisions
0
Marketing of High-Technology Product and Innovations
Jakki Mohr, Sanjit Sengupta
Pearson Prentice Hall, 2005
658.872 - Telemarketing, Direct marketing, Direct-mail marketing, Direct selling, Multilevel marketing, Pyramid marketing, Television selling, Catalog, Online, Telephone-order marketing
Buku - Circulation (Dapat Dipinjam) - Sirkulasi
High Technology Industries
Export Marketing
