DESIGN CRITERIA OF PERFORMANCE MANAGEMENT SYSTEM USING BALANCED SCORECARD AND ANALYTIC HIERARCHY PROCESS (CASE STUDY PT. DUTA HARAPAN TUNGGAL)
MUHAMMAD FIRHAND ASWAD
Informasi Umum
Kode
18.04.3203
Klasifikasi
658.312 5 - Performance Rating(Evaluation), Performance standards, Performance appraisal
Jenis
Karya Ilmiah - Skripsi (S1) - Reference
Subjek
Performance Measurement
Dilihat
381 kali
Informasi Lainnya
Abstraksi
PT. Duta Harapan Tunggal is a company engaged in the production of beverages. This company measuring financial aspect to evaluate company’s performance. However, this is unable to control the company’s operational process,customers, and learning and growth. Therefore, it is necessary to create a measurement tool that is in line with the vision and mission of the company. This study aims to develop a balanced scorecard to measure the company’s performance. The final result of this final project is determine the strategies based on the company’s vision and mission, to determine the performance indicators. The weight for each indicator are : financial perspective 26%, customer perspective 44%, internal business process perspective 15%, learning and growth perspective 14%. For each of perspective we assign some indicators which are related to the strategic objectives of the company.
- IEH4K3 - MANAJEMEN PENGETAHUAN
- IEH4HC3 - SISTEM MANAJEMEN SUMBER DAYA MANUSIA
- IEG4F2 - TUGAS AKHIR 1
- IEG4H4 - TUGAS AKHIR II
- IEI4T3 - MANAJEMEN PENGETAHUAN
- IEI5L3 - SISTEM MANAJEMEN SUMBER DAYA MANUSIA
Koleksi & Sirkulasi
Seluruh (1) koleksi tidak tersedia
Anda harus log in untuk mengakses flippingbook
Pengarang
| Nama | MUHAMMAD FIRHAND ASWAD |
| Jenis | Perorangan |
| Penyunting | BUDI SULISTYO, BUDHI YOGASWARA |
| Penerjemah |
Penerbit
| Nama | Universitas Telkom |
| Kota | Bandung |
| Tahun | 2018 |
Sirkulasi
| Harga sewa | IDR 0,00 |
| Denda harian | IDR 0,00 |
| Jenis | Non-Sirkulasi |
