ISO 9001:2015 can be confusing and overwhelming. Where do you begin? And, if you've already got an ISO 9001-based management system, how do you get the most from it?
Fortunately, you've got access to inside information in this handbook from Lorri Hunt, Jose Dominguez, and Craig William. All three have spent years in leadership positions on the ISO committee that helped to write the ISO 9001:2015 standard. No one is more qualified to write on ISO 9001:2015 than these three technical experts.
Whether you’re a experienced practitioner or just starting out, this handbook will give you the tools you need to successfully implement, maintain, and effectively manage your ISO 9001:2015-based quality management system.
This in-depth, comprehensive handbook will:
Give you an in-depth clause-by-clause analysis, telling you how to interpret the requirements
Explain how to implement ISO 9001:2015
Provide a methodology to successfully integrate ISO 9001:2015 into your existing quality management and other management system standards such as ISO 14001.
Detail ISO 9001:2015's documented information requirements, incluiding how policies and procedures are treated
Show you how to not only engage but also excite leadership about ISO 9001:2015
Help you add value to your quality management system through conducting effective internal audits, managing costs, and conducting management reviews
You'll also learn about:
The standards development process
ISO 9000:2015
ISO 9001:2015's relationship to other excellence models, such as the Baldrige Award
Annex SL