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No. Katalog Katalog Subjek Actions
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143000 results (page 14239/14300)
5-585-004
 MCI telecommunications corporation (B): customer service strategy and organization
John CADY
HBS , 1984
Klasifikasi
Teaching Note - Restricted Use (Non-Sirkulasi)
tersedia 1 koleksi
total 1 koleksi
CUSTOMER SERVICES
Marketing, Marketing Organizaation,
5-585-021
 Communications policy
John A. QUELCH
HBS, 1984
Klasifikasi
Teaching Note - Restricted Use (Non-Sirkulasi)
tersedia 1 koleksi
total 1 koleksi
PUBLIC RELATIONS/ PUBLICITY
Marketing, Advertising Media,
5-585-057
 Dunfey hotels corporation: teaching note
Christopher H. LOVELOCK
Harvard Business School, 1984
Klasifikasi
Teaching Note - Restricted Use (Non-Sirkulasi)
tersedia 1 koleksi
total 1 koleksi
HOTEL/RESTAURANT
Service Management, Market Segmentation,
5-585-060
 The Parker house (A): teaching note
Christopher H. LOVELOCK
Klasifikasi
Teaching Note - Restricted Use (Non-Sirkulasi)
tersedia 1 koleksi
total 1 koleksi
COMPETITION
Service Management, Demand Analysis,
5-585-064
 Federal express: customer service department (A), (B-1)
Christopherr H. LOVELOCK
Harvard Business School, 1984
Klasifikasi
Teaching Note - Restricted Use (Non-Sirkulasi)
tersedia 1 koleksi
total 1 koleksi
AIR FREIGHT
Service Management, Communication Strategy,
5-585-073
 The Parker house (B): teaching note
Christopher H. LOVELOCK
Klasifikasi
Teaching Note - Restricted Use (Non-Sirkulasi)
tersedia 1 koleksi
total 1 koleksi
CUSTOMER RELATIONS
Service Management, Hotel/Restaurant,
5-585-122
 Dunfey hotels corporation: teaching note
Robert J. DOLAN
Harvard Business School, 1984
Klasifikasi
Teaching Note - Restricted Use (Non-Sirkulasi)
tersedia 1 koleksi
total 1 koleksi
HOTEL/RESTAURANT
Service Management, Market Definition,
5-589-082
 Pizza Hut, Inc.
Patrick J. KAUFMANN
Klasifikasi
Teaching Note - Restricted Use (Non-Sirkulasi)
tersedia 1 koleksi
total 1 koleksi
DISTRIBUTION CHANNELS
Marketing, Franchinsing,
5-591-064
 MCI telecommunications corporion: VNET (A), (B), (C)
Frank V. CESPEDES
HBS, 1991
Klasifikasi
Teaching Note - Restricted Use (Non-Sirkulasi)
tersedia 1 koleksi
total 1 koleksi
INDUSTRIAL MARKETING
Marketing, Management Accounting,
5-591-081
 Nokia-Mobira OY: mobile communications in Europe
John A. QUELCH
HBS, 1991
Klasifikasi
Teaching Note - Restricted Use (Non-Sirkulasi)
tersedia 1 koleksi
total 1 koleksi
COMMUNICATION EQUIPMENT
Marketing, Competition,