Selecting the Best Customer Relationship Management (CRM) for PT Telekomunikasi Indonesia: A Buyer's Perspective
ROBY ROEDIYANTO
Informasi Umum
Kode
14.37.026
Klasifikasi
C -
Jenis
Case Study Mahasiswa
Subjek
Business-information Management
No. Rak
Dilihat
81 kali
Informasi Lainnya
Abstraksi
This case study gives a brief description about which CRM products would fit best for PT Telkom's current requirements in its effort to attract potential customers and retain existing customers. For simplification, only two CRM products will be consider in this case study: SAP CRM and Siebel CRM.
- BT442 - Business Information Management
Koleksi & Sirkulasi
Tersedia 1 dari total 1 Koleksi
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Pengarang
| Nama | ROBY ROEDIYANTO |
| Jenis | Perorangan |
| Penyunting | Nyoman Bogi Aditya Karna |
| Penerjemah |
Penerbit
| Nama | Universitas Telkom |
| Kota | Bandung |
| Tahun | 2014 |
Sirkulasi
| Harga sewa | IDR 0,00 |
| Denda harian | IDR 0,00 |
| Jenis | Non-Sirkulasi |
