Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces

Christian Masotti Lewena Bayer

Informasi Umum

Kode

25.21.1131

Klasifikasi

658.7 - Management of Supplies

Jenis

Buku - Elektronik (E-Book)

Subjek

Supply Chain Management

No. Rak

Tel-U Bandung - Gedung Manterawu Lantai 5 : Rak 21
Tel-U Purwokerto : Rak 8

Dilihat

15 kali

Informasi Lainnya

Abstraksi

In Lean on Civility, the authors explain how incorporating civility can drive success in your business. As a key component of workplace training, civility can have a significant impact on workplace culture and also increase measurable outputs related to continuous improvement—including but not limited to quality, efficiency, and cost.

When organizations are deliberate and strategic about increasing supervisors’ and managers’ civility competencies in four key skill areas, they experience almost immediate improvements in interpersonal relationships, communication, morale, retention, trust, and productivity. Lean on Civility offers a practical tool kit—complete with strategies and tools (like the Masotti Feedback Method)—that you can take back to your workplace and implement immediately.