Wakefit Innovations: Overcoming Challenges Of Online Sales Of Furniture & Furnishings

Rekha Attri

Informasi Umum

Kode

24.10.196

Klasifikasi

658.406 3 - Innovation by management, Corporate turnarounds, Reengineering

Jenis

Case Studies

Subjek

Innovation By Management

No. Rak

Dilihat

211 kali

Informasi Lainnya

Abstraksi

Although furniture has traditionally been an unorganized category, the online furniture platforms have been on an upward curve since past few years. Digitization of economy and usage of smartphones to access internet had given a thrust to online purchases. This case on Wakefit Innovations Private Limited is intended to provide the readers with the business and marketing insights of selling furniture using online platform. The readers will be able to understand how retailing furniture using e-commerce is full of challenges and how various marketing activities have helped Wakefit improve their customer base. The readers can discuss the advantages and disadvantages of horizontal versus vertical e-commerce marketplaces and various challenges associated with online furniture retailing. Whether Wakefit should continue setting up experience centres and the benefits that could accrue by usage of virtual reality, augmented reality and data analytics are additional dimensions which can be discussed by the readers. The case will benefit the professionals in understanding the challenges and marketing strategies used by online furniture retailers and the same can be replicated by other players in this sector.