The driving force: Organizational resilience of OKKO network

Olena Khomenko

Informasi Umum

Kode

24.10.013

Klasifikasi

303.34 - Leadership

Jenis

Case Studies

Subjek

Leadership

No. Rak

Dilihat

230 kali

Informasi Lainnya

Abstraksi

This teaching case covers topics of organizational leadership, including organizational culture and organizational resilience. This case study is appropriate for the postgraduate and executive education programmes. This case study covers the approach to organizational leadership and resilience of the OKKO, a Ukrainian retail petrol station network. The dilemmas considered by top managers of the company emerged in February–April 2022 amid the unfolding Russian invasion of Ukraine. The case study protagonists solved multiple business and organizational dilemmas to continue efficient business operations while allowing the organization to adapt to a complex and fast-changing environment. They leveraged a distinct corporate culture, strong employee engagement and established business processes and management practices to ensure the viability of the business.