Informasi Umum

Kode

24.01.193

Klasifikasi

647.94 - Lodging for temporary residents, Household management in hospitality industry, Bed and breakfast Establishments, Hotels, Hostels, Inns, Motels, Resorts

Jenis

Buku - Circulation (Dapat Dipinjam)

Subjek

Hospitality Management, Personnel Management,

No. Rak

14 A

Informasi Lainnya

Abstraksi

Human Resource Management in Hospitality Cases adopts a practical case-based approach to develop critical thinking and problem-solving skills in future hospitality managers. Using tried-and-tested real-life scenarios, this book thoroughly prepares hospitality students for a career in the field.

Chapters are comprised of 75 short vignettes, split into nine sections that reflect and cover the primary challenges facing hospitality managers on a daily basis, including leadership credibility, building and managing employee performance, managing a diverse workforce, dealing with problem behaviors, and many others, all contextualised within the hospitality industry. With a main "think point" and series of questions for each case, the book is a highly insightful and engaging read. Suggested answers and solutions to the questions can be found within the extensive online resources that complement the book. Each section is also contextualized and theorized with an additional reading section, organized by key concept.

This book will be essential for all students of hospitality and an invaluable resource for current practitioners in the field as well.

Koleksi & Sirkulasi

Tersedia 4 dari total 4 Koleksi

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Pengarang

Nama Peter Szende, Suzanne Markham Bagnera, Danielle Clark Cole
Jenis Perorangan
Penyunting
Penerjemah

Penerbit

Nama Routledge
Kota New York
Tahun 2020

Sirkulasi

Harga sewa IDR 0,00
Denda harian IDR 1.000,00
Jenis Sirkulasi

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