Service Operations Management : Improving Service Delivery
Robert Johnston, Graham Clark, Michael Shulver
Informasi Umum
Kode
23.01.126
Klasifikasi
658.5 - Management of production, Production management in manufacturing enterprises, Production managmeent in service industries, Comprehensive works on logistics
Jenis
Buku - Circulation (Dapat Dipinjam)
Subjek
Service Industries, Management,
No. Rak
Dilihat
163 kali
Informasi Lainnya
Abstraksi
This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
Koleksi & Sirkulasi
Tersedia 2 dari total 2 Koleksi
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Pengarang
| Nama | Robert Johnston, Graham Clark, Michael Shulver |
| Jenis | Perorangan |
| Penyunting | |
| Penerjemah |
Penerbit
| Nama | Pearson Education Limited |
| Kota | New York |
| Tahun | 2012 |
Sirkulasi
| Harga sewa | IDR 0,00 |
| Denda harian | IDR 1.000,00 |
| Jenis | Sirkulasi |
