Informasi Umum

Kode

22.21.1631

Klasifikasi

004.019 - Data Processing-Psychological Principles; human-computer interaction; human factors in data processing and computer science; usability

Jenis

Buku - Elektronik (E-Book)

Subjek

Human Computer Interaction, Computer Applications,

No. Rak

Dilihat

103 kali

Informasi Lainnya

Abstraksi

This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic. The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.

Koleksi & Sirkulasi

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Pengarang

Nama Asbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie L.-C. Law, Ewa Luger, Morten Goodwin, Petter Bae Brandtzaeg
Jenis Perorangan
Penyunting
Penerjemah

Penerbit

Nama Springer Nature Switzerland AG
Kota Switzerland
Tahun 2021

Sirkulasi

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Jenis Non-Sirkulasi

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