Crisis Communication: Case Studies and Lessons Learned from International Disasters

Kjell Brataas

Informasi Umum

Kode

22.01.013

Klasifikasi

658.472 - Business intelligence, Security of information and ideas, Industrial espionage, Countering industrial espionage, Trade secrets

Jenis

Buku - Circulation (Dapat Dipinjam)

Subjek

Crisis Management

No. Rak

Dilihat

167 kali

Informasi Lainnya

Abstraksi

The book covers three types of incidents: natural catastrophes, accidents and terror attacks. It focuses on the communication aspect of each incident and provides accounts from people handling the event. Each chapter offers a detailed description of the event and supplementary facts and illustrations from a variety of sources.

With a focus on critical communication elements and lessons learned, Brataas offers valuable advice - based on personal experience with natural disasters, accidents and terror attacks - on some of the most effective ways to prepare for and deal with a crisis. Topics range from interview situations and social media to victim support and active shooter events.

This book will be invaluable to those working in public relations and communications, as well as to those working with human resources and general management.