Business Engineering and Service Design with Applications for Health Care Institutions
Óscar Barros

Informasi Umum

Kode

20.21.707

Klasifikasi

658 - General management, General business management, General industrial Management

Jenis

Buku - Elektronik (E-Book)

Subjek

Business Management

No. Rak

Tel-U Gedung Manterawu Lantai 5 : Rak 16 A
Tel-U Gedung Manterawu Lantai 5 : Rak 17 A
Tel-U Purwokerto : Rak 8

Dilihat

86 kali

Informasi Lainnya

Abstraksi

Business Engineering attempts to provide tools, as other engineering disciplines have, for the design of businesses. This implies that enterprises should be formally designed and that their architectures, including processes, people organization, information systems, IT infrastructure and interactions with customers and suppliers should be considered in a systemic way in such design. This Enterprise Design is not a onetime effort, but, in the dynamic environment we face, organizations have to have the capability to continuously evaluate opportunities to improve their designs. Our approach includes the integrated design of a business, its service configuration (architecture) and capacity planning, the resource management processes and the operating processes. Such an approach is based on general patterns that define service design options and analytical methods that make possible resource optimization to meet demand. This is complemented with technology that allows process execution with BPMN tools and web services over SOA. In summary we integrate the design of a business with analytics and supporting IT tools in giving a sound basis for Business Engineering Our proposal has been extensively tested and improved based on the experience with hundreds of projects in all types of service industries performed at the Master in Business Engineering of the University of Chile. Several of such cases, which have had impressive economics results, are summarized in the text. In particular, we have worked on hospital services, where research and development projects that have been performed in five public hospitals will originate general solutions, summarized in the book, which will eventually be implemented in over a hundred facilities.

• BAH1A3 - EKONOMI BISNIS
• DMI1J3 - SERVICE DESIGN
• DEK1EAB3 - EKONOMI BISNIS
• DAK1CAB4 - Ekonomi
• DBK3AAB3 - EKONOMI

Koleksi & Sirkulasi

Tersedia 1 dari total 1 Koleksi

Pengarang

Nama	Óscar Barros
Jenis	Perorangan
Penyunting
Penerjemah

Penerbit

Nama	Business Expert Press
Kota	New York
Tahun	2013

Sirkulasi

Harga sewa	IDR 0,00
Denda harian	IDR 0,00
Jenis	Non-Sirkulasi

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