Mapping Workflows and Managing Knowledge Capturing Formal and Tacit Knowledge to Improve Performance
John L. Kmetz
Informasi Umum
Kode
20.21.554
Klasifikasi
658.403 8 - Information management, Gathering of information by management for use in managerial decision making, Information resources, Knowledge management
Jenis
Buku - Elektronik (E-Book)
Subjek
Knowledge Management
No. Rak
Tel-U Gedung Manterawu Lantai 5 : Rak 19 B
Tel-U Purwokerto : Rak 8
Dilihat
92 kali
Informasi Lainnya
Abstraksi
This is a book that does what the title says, and is different from most business process mapping information in three key ways. First, it lets you capture all the knowledge that goes into a workflow in any kind of organization, including the most difficult kind of all, the tacit knowledge people bring to the job and carry in their heads. Second, it is simple, powerful, flexible, and easy to learn. Finally, this book does not require installing, learning, and applying a complicated program (sometimes requiring reorganization to support the software rather than the software supporting the organization). It was developed by the author in a 15-year-long program of studying, analyzing, and improving avionics maintenance processes for the U.S. Navy and the Royal Canadian Air Force, and then applied to organizations of all kinds over more than two decades. It has been taught and applied by the author and others in many short courses. In short—this book works.
Koleksi & Sirkulasi
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Pengarang
| Nama | John L. Kmetz |
| Jenis | Perorangan |
| Penyunting | |
| Penerjemah |
Penerbit
| Nama | Business Expert Press |
| Kota | New York |
| Tahun | 2012 |
Sirkulasi
| Harga sewa | IDR 0,00 |
| Denda harian | IDR 0,00 |
| Jenis | Non-Sirkulasi |
