Informasi Umum

Kode

18.01.1285

Klasifikasi

651.3 - Office management

Jenis

Buku - Circulation (Dapat Dipinjam)

Subjek

Office Management

No. Rak

15 A

Informasi Lainnya

Abstraksi

Witten with the context that the Front Office Department's primary function is to "connect" the property and its employees with the guests. This book details policies and procedures that address the department's critical role of serving guests, coordinating employee communcation and utilizing technology to benefit guests, staff and owners. An emphasis on providing guest service; Facilitating the work of employees in other departments as they provide service; Using technology to meet the needs of guests and hotel employee peers; The Context of Front Office Operations; Technology Helps Front Office Operations; Front Office and the Guest Cycle; Special Front Office Concerns. Hotel operation managers and administrators.

Koleksi & Sirkulasi

Tersedia 2 dari total 2 Koleksi

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Pengarang

Nama Robert H. Woods, Jack D. Ninemeier, David K. Hayes, Michele A. Austin
Jenis Perorangan
Penyunting
Penerjemah

Penerbit

Nama Pearso Prentice Hall
Kota Unites States of America
Tahun 2007

Sirkulasi

Harga sewa IDR 0,00
Denda harian IDR 1.000,00
Jenis Sirkulasi

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