The Impact Of Satisfaction, Commitment And Advocacy To Employee Performance In PBF Company : The 11th International Research Conference on Quality, Innovation and Knowledge Management; Bandung, Indonesia
Anggri Prabowo, Ratri Wahyuningtyas

Informasi Umum

Kode

18.24.034

Klasifikasi

658.3 - Personnel management

Jenis

E-Article

Subjek

Personel Management

No. Rak

Tel-U Gedung Manterawu Lantai 5 : Rak 16 B
Tel-U Gedung Manterawu Lantai 5 : Rak 18 A
Tel-U Purwokerto : Rak 8

Dilihat

50 kali

Informasi Lainnya

Abstraksi

PBF Company is the only manufacturer of vaccines and anti-sera for international human quality in Indonesia. A phenomenon of the emergence of employee engagement in PBF Compnay is a very high rate of attendance in PBF which reached more than 99% with attendance figures in 2010 and 2011 was 99.92% and 99 , 83%. Head of the human resources division of PBF Company said that there is a positive achievement of the company's overall operating performance from year to year but the company do not know whether the achievement was due to the employee engagement in PBF. So the research on employee engagement can be used by PBF as inputs to make the company work program.
The purpose of this research was to determine the influence of satisfaction, commitment and advocacy as a component of employee engagement to employee performance in PBF company. Type of research used in this research is causal research. Sampling technique is proportioned stratified random sampling and path analysis as data analysis technique. Result from data processing show that satisfaction (X1), commitment (X2) and advocacy (X3) simultaneously have significant influence to the performance of in PBF Company. But commitment (X2) is the only variable that didn’t have significant influence to employee performance partially. Advice for PBF Company are need to conduct routine discussions between work units to ensure that satisfaction, employee commitment and advocacy in PBF is still maintained. PBF is also necessary to give reward in form of financial or non financial for employee achievement.

Keyword : Satisfaction, Commitment, Advocacy, employee engagement, Employee performance, information controlling, decision maker

Koleksi & Sirkulasi

Tersedia 1 dari total 1 Koleksi

Pengarang

Nama	Anggri Prabowo, Ratri Wahyuningtyas
Jenis	Perorangan
Penyunting
Penerjemah

Penerbit

Nama	Telkom University
Kota	Bandung
Tahun	2018

Sirkulasi

Harga sewa	IDR 0,00
Denda harian	IDR 0,00
Jenis	Non-Sirkulasi

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