THE INFLUENCE OF JOB SATISFACTION TOWARDS EMPLOYEES' PERFORMANCE IN PT. BANK RAKYAT INDONESIA (PERSERO) TBK. CIKAMPEK BRANCH.

LIVIA DEA YULIANI

Informasi Umum

Kode

18.04.791

Klasifikasi

C -

Jenis

Karya Ilmiah - Skripsi (S1) - Reference

Subjek

Human Resouces Management

Dilihat

144 kali

Informasi Lainnya

Abstraksi

This research involves two variables, namely independent variable that are job satisfaction factors (X) from Luthans theory and dependent variable that is employee performance (Y) from Benardin and Russel theory. This study aims to find out how strong the factors of job satisfaction, how high employee performance, and how much influence the factors of job satisfaction on employee performance in one of the largest state-owned banks in Indonesia. The company can be said good, one of which can be seen from the employee's own performance. Job satisfaction is one factor that can improve an employee's performance. The existing problem related to this research is the difference of the percentage of satisfaction with the percentage of dissatisfaction that is not too far in 2 sub-variable of job satisfaction factor, the number of employee turnover has increased of two-fold as much 22 employees in 2016 and the employee can not reach the target company in employee performance appraisal year 2014-2016. The population used in this study are permanent employees in PT. Bank Rakyat Indonesia (Persero) Tbk Cikampek branch. The sampling technique used is judgment sampling with the number of samples of 60 respondents. The study was conducted in the observation period of 2017. The type of research used in this study is quantitative research. The research method used in this study is the analysis of level values, normality test, simple linear regression, T test and coefficient of determination. Based on the results of this study obtained the results of the analysis of levels indicate that PT. Bank Rakyat Indonesia (Persero) Tbk Cikampek branch has a high category in job satisfaction with an average percentage of 76.5% and also has a high category in performance with an average percentage is 79.3%. Therefore, PT. Bank Rakyat Indonesia (Persero) Tbk Cikampek branch has job satisfaction and performance with the average value of High category in the continuum line of research. Job satisfaction factors towards employees’ performance of PT. Bank Rakyat Indonesia (Persero) Tbk Cikampek branch have a positive and significant relationship with a value of 21,2% and the remaining 78,8% are influenced by other variables.

Keywords: job satisfaction factors, employee performance