Hotel Front Office Management -5/E.

James A. Bardi

Informasi Umum

Kode

15.01.919

Klasifikasi

647.94 - Lodging for temporary residents, Household management in hospitality industry, Bed and breakfast Establishments, Hotels, Hostels, Inns, Motels, Resorts

Jenis

Buku - Circulation (Dapat Dipinjam)

Subjek

Hotels - Front Office, Hospitality Management

No. Rak

Tel-U Bandung - Gedung Manterawu Lantai 5 : Rak 14 A
Tel-U Purwokerto : Rak 7

Dilihat

183 kali

Informasi Lainnya

Abstraksi

"Hotel Front Office Management" uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.