18.01.662
658.812 - Customer relationships, Claims, Complaints, Returns, Servicing of products
Buku - Circulation (Dapat Dipinjam)
Customer Service
22
Tools, tips, and proven techniques to lift your service higher. Lift your service UP! Increase service value! Add more to your customers and your bottom line. (Chapter 2 unlocks the value.) Explore spectacular service! Discover what’s beyond the extra mile. (Chapter 4 reveals the secrets.) Build your service culture! Attract great customers—and staff. (Study Chapter 6 to keep them.) Solve the crossword puzzles! Find loyalty, passion, and profits. (Every chapter has the clues. Chapter 9 has all the answers.)
Tersedia 2 dari total 2 Koleksi
Nama | Ron Kaufman |
Jenis | Perorangan |
Penyunting | |
Penerjemah |
Nama | Ron Kaufman |
Kota | Singapore |
Tahun | 2005 |
Harga sewa | IDR 0,00 |
Denda harian | IDR 1.000,00 |
Jenis | Sirkulasi |